Shipping policy
Shipping Zones
We currently ship throughout the United Kingdom.
Shipping Costs
Free delivery on all orders within our delivery zones.
No hidden shipping costs.
Processing and Delivery Times
Processing time: Please allow 1–3 business days for processing before your order is shipped.
Shipping time: Our average shipping time ranges from 7–15 business days depending on your location.
Tracking
Once your order has been processed and shipped, we will send you an email with your tracking code.
You can also track your order anytime on our website via Track Your Order, using your order number and email address.
Be sure to check the email address provided at checkout.
Order Changes and Cancellations
Your order will be cancelled and fully refunded provided it has not yet entered the preparation process or been shipped.
If you wish to cancel your order, please contact us immediately.
Once an order has been processed or shipped, it can no longer be modified or cancelled.
Policy Updates
We may update our shipping policies from time to time. Please visit our website regularly to stay informed of the latest updates.
If you need any assistance at all, feel free to contact us at our contact page or email us at info@valior-london.uk